Shipping policy

Last updated: June 25, 2026

At Brandabubble, all products are made to order and fulfilled through our trusted print and logistics partners.

Because each item is custom-produced specifically for your order, production and shipping times may vary depending on the product, destination, and seasonal demand.

Order Processing

Orders are typically processed within 1 to 5 business days before shipment.

Once your order enters production, changes or cancellations may no longer be possible.

Processing times may be extended during holidays, peak shopping periods, or unforeseen production delays.

Shipping & Delivery Estimates

Estimated delivery times are displayed at checkout and are provided as estimates only.

Actual delivery times may vary depending on:

Shipping destination
Courier performance
Customs processing
Weather conditions
Seasonal demand and peak periods

Brandabubble does not guarantee specific delivery dates.

Tracking Information

Once your order has shipped, you will receive a shipping confirmation email containing tracking information, where available.

Please allow some time for tracking information to become available after your order has been dispatched.

Split Shipments

Orders containing multiple items may arrive in separate packages depending on product availability and fulfilment locations.

Where applicable, you may receive multiple tracking numbers for a single order.

Incorrect Shipping Address

Customers are responsible for ensuring that all shipping information is accurate before completing checkout.

If an incorrect or incomplete shipping address is provided, Brandabubble is not responsible for orders delivered to the wrong address.

If a package is returned because of an incorrect address provided by the customer, additional shipping charges may apply to resend the order.

Returned to Sender Packages

If an order is returned to sender for reasons not caused by Brandabubble, such as an incorrect shipping address, failed delivery attempts, or refusal of delivery, customers may be responsible for any additional shipping costs required to resend the order.

Where appropriate, we may offer a replacement or store credit at our discretion.

Lost Packages

If your package appears to be lost during transit, please contact us within 25 days of the estimated delivery date.

We will work with the shipping carrier and our fulfilment partners to investigate the shipment.

Delivered but Lost or Stolen Packages

Once a package has been marked as successfully delivered by the shipping carrier, responsibility for the package transfers to the customer.

Brandabubble is not responsible for packages that are lost or stolen after successful delivery, including theft from doorsteps, mailrooms, reception areas, or other delivery locations.

Customers should contact the shipping carrier directly to request an investigation or file a claim where available.

Shipping Delays

While we strive to deliver orders within the estimated delivery timeframes, delays may occasionally occur due to circumstances beyond our reasonable control.

Brandabubble is not responsible for shipping delays caused by couriers, customs authorities, weather conditions, natural disasters, strikes, or other events outside our control.